22/11/2023

Improved insurance flow

We have improved usability and visibility of the insurance offered in the returns process!

Today we have released the improved refunds tab in the Returnista dashboard. Up until now the refunds tab gave limited information on the status of a return. In the new UI those issues have been fixed. You can now get information on the following datapoints:

  • The initial payment method used to make the purchase
  • The events history from your shopping platform
  • A better overview of the total amount to be refunded
  • More flexibility around including or excluding shipping costs
  • More actions to set a refund to a particular status
  • And more

In future iterations the shipping status will also be included

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